Showing posts with label phone. Show all posts
Showing posts with label phone. Show all posts

Wednesday, April 21, 2010

I can't make this stuff up

Tuesday afternoon. I'm trying to call the bank. They called me Friday to say that they needed a copy of my registration (I took out an auto loan and so they are listed on the title as the lien holder) with the mileage on it because it wasn't on the one they have. OR SOMETHING. Whatevs. Anyway, I had finally gotten the registration, scanned it and made it a PDF. I was trying to call them back to see if I could just email it to them.

Me: (Ring, ring.)

Bank: "Hi, this is Name."

Me: "Hi, this is Lucy Last Name. You called last week about my auto loan."

Bank: "That's correct."

Me: "Okay, I have a copy of my registration like you needed and I've made it into a PDF. Could I just email it to you? What's your email address?"

Bank: "No, no, no. We need a copy of your title."

Me: (confuzzled) "I don't have my title. You're the lien holder. You should have it."

Bank: "No, the state of Kansas retains the title. We need a copy of your title or registration to complete the information. Do you have the title?"

Me: (you just told me that Kansas retains the title!) "No, I do not have a copy of the title. What I do have is a receipt. I just had to renew my tags this month so I have the receipt from that. Can I email it to you? What's your email address?"

Bank: "No, no, no. We need the title. You do not have a copy of it, correct?"

Me: (YOU JUST TOLD ME THE THAT KANSAS RETAINS THE TITLE) "No, I do not."

Bank: "Well, do you have the registration?"

Me: (GOOD. LORD. Are you on crack?) "YES, I have the registration. I have scanned it and converted it into a PDF on my computer. It's ready to go."

Bank: "Why don't you email it, then?"

Me: (speaking just a little slower than I really need to) "Because. I. Need. Your. Email. Address."

Face, meet palm.

Monday, January 11, 2010

Feelin' phone-y

Random fact of the day: I have peanut butter and jelly sandwiches for breakfast. Breakfast of champions or lunch of 4-year-olds? Discuss.

Hearing aids: I had phone issues today at work. I have a CapTel phone at work and while I LOVE it and the freedom it affords, I still hate talking on the phone... but I am finding that a lot of hearing people don't like it, either, so I know I'm not alone there. Anyway, I've never been able to get straight how to dial out. Is it 9+number? 9+1+number? What about area codes? I always have the worst luck and can never seem to figure it out so I just give up.

So today I turned to AT&T Relay online. They have this cool new feature that lets me use the Relay online though IM. So I did that. Definitely slower than using the CapTel but at least I didn't have to talk on the phone.

One of the things I wish I could do is talk on the phone. I mean, just whip out a cell phone and chat with someone about nothing. When I was younger - and I mean like 8 or 9 - I thought that was the epitome of coolness, to lay on your bed with your big hair and corded phone and gab away. A little part of me would still like to do that. Sans big hair and corded phone, of course. ;)

In other news: My brother's getting married in June, I'm a bridesmaid, so I've got a date with the elliptical machine tomorrow after work. WIN for having a gym at our office.

I'm tired. Good night.